1. Fill out this form

2. Include a prepaid return shipping label

Insure your package for the replacement cost of the equipment.

3. Include a piece of paper in your box displaying:

  1. your FULL name, (not your dj name)

  2. phone number,

  3. email address,

  4. return shipping address.

4. Send your stuff here:

DJ FIX

361 Broadway

Store

Brooklyn, NY 11211

5. Look out for our email

We will send you a check-in email with a customer portal sign up acknowledging we have received your equipment.

    • either remove and separately wrap the platter, or make sure to wrap the turntable in a way which keeps the platter fully secured. Always be certain the tonearm is gently supported, but not over-packed.

    • You may also want to remove the counterweight and pack separately. See this: How To Pack A Turntable For Shipment

    • Make sure to place a good amount of packaging over the control surfaces, so that the weight of the unit will not crush the controls if your box gets flipped upside down.

    • We ask that you include a pre-paid return shipping. Most shippers give you the option to do when arranging shipment to us. Please note:

    • We may need to add an additional $25-$75 for each package to account for the extra time and care needed to safely pack the item.

    • Turntables are particularly fragile and require the most care.

Expected Shipping Costs:

Ballpark shipping and handling fees are from $50 to $150 per item, depending on several factors, including weight, size, and delivery distance. Tracking information will be included in your work ticket.